Description
As a Credit Collector, your job is to manage our existing customer portfolio, in order to avoid payment arrears.
In this role, you will have the opportunity to work on our own Adfinity accounting software.
As part of the Finance team, you'll research, assess and monitor our customers' outstanding balances and creditworthiness. And if this job appeals to you, you might as well do it in one of Belgium's Best Workplaces since 2015 ;-)
Responsibilities
Your main tasks are to:
- Manage the existing customer portfolio, to avoid overdue payments.
- Follow up customers and take the necessary measures (by telephone, e-mail, letter) to regularize overdue payments as quickly as possible.
- Deal with late payments and intervene in cases of non-payment and partial payments.
- Actively contribute to reducing the period during which invoices remain open, and in the event of bad debts, inform and consult legal files.
- Investigate and record problems linked to non-payment of invoices.
Profile
Must-have :
- Fluency in written and spoken French is essential for this position
- 1st experience in credit and collections
- Flexible, proactive and customer/service oriented.
- Ability to effectively manage a large number of customer accounts, prioritize and meet deadlines
- Ability to empathize and build a relationship of trust with customers
- Enjoy communicating by telephone
- Communicate assertively without forgetting friendliness and diplomacy
Nice-to-have :
- Bilingual NL/FR
Benefits
Competitive package:
- Commissions on your closed sales
- Company car and unlimited petrol card
- Meal vouchers
- Eco-vouchers
- Health insurance Alan: innovative, transparent and paperless health partner. Possibility to add ambulatory and dental insurance (specialists, doctors, dentists,...) at a lower cost than if taken individually
- Group insurance
- Mobile phone subscription
- Seniority days
- Platform for converting the end-of-year bonus into additional, personalised benefits
Fun and stimulating work environment:
- Transparent communication
- Modern, wellbeing-oriented offices
- Young, dynamic and forward-looking management
- Events: business trips abroad, sports and team-building events, gala evenings, etc.
- Fresh fruit, free breakfast once a month, games room (darts, PlayStation, video and board games, kicker,...), afterwork every Friday offered by Easi,...
Opportunities :
- Possibility of rapid evolution & personal growth
- Possibility to become a shareholder after 3-4 years