Job | Remote System Engineer | Gent | Nivelles


We're looking for 2 remote system engineers for our affiliates in Gent and Nivelles. What are you going to do:

  • Answering and managing questions and incidents created by our customers in our B2B Extranet
  • Communication with our customers, suppliers and partners
  • Solving 90% of the calls who are related to infrastructure
  • You are able to solve at least 75% of the questions in an autonomous way
  • Follow up and/ or handover technical incidents that couldn't been resolved by you, to specialists
  • Possible interventions at our clients in function of their needs
  • Installation en configuration of new servers
  • Advise and assist development and IT production teams or users in their choice and application of technical solutions
  • You'll be the contactperson for our internal clients regarding Infrastructure questions
  • You play an important role in the proper functioning of our team of consultants


  • You have a first experience in support and you would like to expand your knowledge in Infrastructure (servers, systems, ....)
  • Or you have a first experience in IT-consultancy and you wish to maintain and expand your technical expertise but in a more sedentary workplace
  • You have a bachelor or master in IT
  • you are dynamic and have a passion for information technology
  • Your sense of responsibility remains great in all circumstances
  • You have knowledge of: Windows Server, Active Directory, networking, Linux, Storage, VMware, NAS, SAN, ...
  • Basic knowledge of IBM Power Systems iSeries is a nice-to-have
  • You are communicative, pro-active, customer oriented and have a positive team spirit
  • You speak perfectly Dutch. A good knowledge of French or English is a big plus.



  • A stimulating and varied job in a professional and dynamic company that has been elected as Best Workplace 2015, 2016, 2017 and 2018!
  • A permanent tenure
  • Scores of opportunities to evolve thanks to regular training (certificates...)
  • Permanent coaching in a pleasant and stimulating working environment
  • An attractive salary with perspectives on evolution, depending on your ambition, together with various legal and extralegal advantages (company car, fuel card, group insurance, health insurance, bonuses, ...)

Working location

EASI Nivelles