“The initial statement was simple: our CRM didn’t suit us anymore.” We were looking for a user-friendly app that could offer qualitative reportings... Essential to our business!”
“Acar’Up is a new method to eradicate house dust mites, composed of a product which attracts mites and technical textile which traps the allergenic dust mites. Dorian Penninckx, Business Developer at Acar’Up, explains how the sales app seduced them with two indispensable features for their medical sales team:
- The possibility to prepare our doctors & pharmacies visits, the overview and history of previous visits, the latest orders and remarks at a glance.
- The monitoring performance. The reporting tools are excellent! These tools allow management to give customized feedbacks to sellers. Day after day, we are at their side to help them achieve their objectives.”
On the first day of the implementation, all sales representatives were able to use the application
In the pharmaceutical sector, SmartSales has already a nice reputation. As soon as we began to seek a new partner for our mobile CRM, many companies from our sector recommended us this app developed and sold by EASI. The project was instantly well-received by our team.
Many sales had already used another software in their career, but the user friendliness and the customized features of SmartSales seduced them all.
As a first step, David Fortpied, EASI consultant, gave the management team a personal training. The sales team followed. After one day of implementation, all sales were able to use the application. Even though the introduction of a new tool is always touchy in a company, they are all thrilled to finally work with an easy solution that does not require many useless clicks.
Unbeatable value for money
“We did not hesitate with other solutions. The price/quality ratio is clearly unbeatable. SmartSales is the most affordable solution on the market, while being of excellent quality! Besides the features and user experience, the service offered by EASI is unique. We do not hesitate to contact them with requests or comments. We feel listened to.
Small example: we asked the SmartSales team to create colored pins. The red, orange and green pins have been created according to the date of the sales rep’s last visit. Sellers quickly see which pharmacy or doctor needs to be visited.”
20% of additional customer visits by month
The ‘demo’, ‘appointment preparation’ and “orders” tools have quickly become indispensable. Ice on the cake, it is possible to record a command directly in the pharmacy or at the doctor’s place since all the features are available offline. All these tools have made us more productive: our salespeople visit 20% more clients per month, a big achievement.