Remote System Engineer (Nivelles)


  • Answering and managing questions and incidents created by our customers in our B2B Extranet
  • Communication with our customers
  • Communication with suppliers and partners
  • You solve 90% of the calls who are related to infrastructure questions (no end users)
  • You are able to solve at least 75% of the questions in an autonomous way
  • Follow up and/ or handover technical incidents that couldn't been resolved by you, to specialists
  • Possible interventions at our clients in function of their needs
  • Installation en configuration of new servers
  • You'll be the contactperson for our internal clients regarding Infrastructure questions


  • You have a first experience in support and you would like to expand your knowledge in Infrastructure (servers, systems, ....)
  • Or you have a first experience in IT-consultancy and you wish to maintain and expand your technical expertise but in a more sedentary workplace
  • You have a bachelor or master in IT
  • you are dynamic and have a passion for information technology
  • Your sense of responsibility remains great in all circumstances
  • You have knowledge of: Windows Server, Active Directory, networking, Linux, Storage, VMware, NAS, SAN, ...
  • Basic knowledge of IBM Power Systems iSeries is a nice-to-have
  • You are communicative, pro-active, customer oriented and have a positive team spirit
  • You speak perfectly Dutch and/ or French. A good knowledge of English is a big plus.



  • A stimulating and varied job in a professional and dynamic company that has been elected as Best Workplace of Belgium in 2015, 2016 and 2017!
  • A permanent tenure
  • Scores of opportunities to evolve thanks to regular training (certificates...)
  • Permanent coaching in a pleasant and stimulating working environment
  • An attractive salary with perspectives on evolution, depending on your ambition, together with various legal and extralegal advantages (company car, fuel card, group insurance, health insurance, bonuses, ...)

Working location

EASI Nivelles