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Log into our extranet and open your ticket. We'll answer within 1 business day.

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There will always be someone on the line waiting for your call. Feel free to call us whenever you need our assistance.

We're reachable from 08:00 until 18:00 ECT. 

+32 67 28 20 00 (BE) 

+352 26 18 58 58 (LU)

MyConnect Hotline Helpdesk

Some facts about us

+200 tickets treated / day

On average, our helpdesk treats 200 questions every day. 80% of them is answered within 24 hours.

100% in-house

You always get a real EASI consultant on the phone, that can answer your questions in your own language (Dutch, French, English)